Solutions · Telemetry Governance

Stop being the telemetry cleanup crew.

Tero finds cost, compliance, and telemetry-quality issues, assigns them to the right team, and gives each issue evidence, impact, and a safe path to change.

Platform stays accountable without chasing every service team, guessing what can change, or becoming the bottleneck for every telemetry fix.
Owner attachedEvidence includedImpact measuredPolicy lineageAgent-readyService accountablePlatform visible
Point of view

Platform should not have to chase every telemetry fix.

If you own observability, you sit downstream of everyone else's telemetry.

A bill spikes. Renewal is coming. A service starts emitting a noisy stream. A payload slips sensitive data into logs. You go hunting through dashboards, find the likely team, and ask them to fix it.

Most of the time, the team understands. They are not trying to create bad telemetry. They are busy, the work is annoying, and the fix is rarely as simple as "delete the log." So the issue sits, the bill keeps growing, and platform becomes the cost police.

Tero changes the shape of that work. It turns telemetry problems into specific issues with owner, evidence, impact, raw records, and a safe action path attached.

No vague cleanup requests. No central team guessing what another team can safely change. No platform team manually pushing every issue through the system.

01

Tero Index

Groups telemetry by service, team, event type, destination, and context.

02

Tero Issues

Creates owned work with evidence, impact, raw records, and next step.

03

Tero Actions

Gives teams and agents safe paths to fix the issue through policies or code.

01 · Tero Index

Tero Index shows who owns the telemetry.

Tero Index groups telemetry by service, team, event type, destination, volume, and context.

For governance, that means platform can see the estate by owner instead of investigating every spike or cleanup request from scratch.

The index gives platform the map. It also gives Tero the context needed to create issues the owning team can trust.

Indexproduction · 18 services · 896 event types · 87.3M records/hr
896 event types · grouped by Team · colored by Volume
Payments208
Data Platform189
Platform178
Commerce116
Core Product75
Growth65
Risk48
Internal Tools17
02 · Tero Issues

Tero Issues creates work the team can own.

A governance issue should not be "please reduce logs."

It should be specific: this event, this service, this owner, this cost or risk, this evidence, these raw records, this suggested action.

Platform is not nagging a team with a vague cleanup request. Tero is handing the team an inspectable issue with the context already attached.

03 · Tero Actions

Tero Actions gives teams a safe path to fix it.

Finding the issue is not enough. The work has to move.

Routine telemetry cleanup should not become another platform chore. High-confidence issues can move to policies or agents. Issues that need judgment go to the owning team with evidence already attached.

Platform can see the work, the owner, the action, and the result without being the gatekeeper for every change.

ISS-1047 · checkout-apiOwner: Payments
Source issue

High-volume checkout debug event

Estimated waste: $42,000 / month · Evidence: examples, volume trend, raw records

In review

Telemetry Policy

Drop low-value checkout debug events at the collector with review, rollback, and measurement.

Ready

Coding-agent handoff

Hand the issue to an agent with raw evidence, owner, impact, and the allowed change path.

Assigned

Service-team follow-up

Route the issue to Payments with examples and a code follow-up attached to the same work item.

01

Stop chasing teams.

Tero assigns issues to the service or team that owns the telemetry, with evidence already attached.

02

Give teams real context.

Issues include examples, raw records, impact, destination, owner, and suggested next step.

03

Let agents handle the routine work.

High-confidence cleanup can move through policies or agents. Complex issues still reach the owning team with context attached.

04

Keep platform in control.

Platform sees status, lineage, impact, and measured results without manually owning every fix.

Route telemetry issues to the teams
and agents that own them.

Tero can connect to a store, show the issues, assign owners, attach evidence, and give each issue a safe path forward.

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Owner attachedEvidence includedRead-only connectionNo pipeline changes